Resolved -
As of 8/17, the async job delays have been resolved, and are now processing as expected. If you notice any delays with certain actions within your Magnus account, such as building reports, 911 cards, or groups, please submit a ticket through our Community for further assistance. Thank you for your patience as we worked to resolve this issue.
Aug 17, 13:57 EDT
Monitoring -
As of 8/14, we identified a delay in our async job processing. We have found that the async jobs are still processing, yet at a slower rate. This delay in processing will impact your ability to create groups, build reports and Magnus 911 cards. We have taken the steps to allow the syncs to process, and we are actively monitoring this issue. We appreciate your patience and will provide an update as soon as the async jobs are processing at the expected speed.
Aug 14, 17:40 EDT